استخدام مجموعه ازکی وام
مجموعه ازکی وام در تهران جهت تکمیل کادر خود از واجدین شرایط زیر دعوت به همکاری می نماید.
| Associate Product Manager | |
| We are seeking a motivated and curious Associate Product Manager to join our Support & Operations team. This entry-level role is designed for individuals eager to learn product management while contributing to meaningful projects. You’ll work closely with senior PMs and cross-functional teams to support roadmap execution, gather feedback, and ensure high-quality delivery of features that improve customer support and operational efficiency. |
Job Description
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| Product Execution Support: Assist senior and junior PMs in documenting requirements, writing user stories, and maintaining the product backlog. Participate in sprint planning, reviews, and retrospectives to ensure alignment and progress. Research & Feedback Gathering: Collect feedback from support agents, operations staff, and customers to identify common pain points. Conduct basic competitive and market research to inform feature ideas. Process & Tool Support: Help test new features and ensure they meet acceptance criteria before launch. Document workflows, FAQs, and product usage guides for internal teams. Support the tracking of support/operations KPIs (e.g., ticket resolution time, operational turnaround). Prepare simple reports and summaries to help PMs make data-driven decisions. Cross-Functional Collaboration: Work with engineering, design, and operations to coordinate on tasks and track progress. Shadow senior PMs in stakeholder meetings to learn product communication best practices. |
Key Responsibilities |
| 0–1 year of experience (internships, projects, or coursework in product, support, operations, or business analysis are a plus). Prior exposure to fintech, SaaS, or e-commerce is nice but not required. Strong willingness to learn product management fundamentals. Basic analytical and problem-solving abilities. Familiarity with productivity tools (Excel, Google Sheets, Jira, or similar). Good communication and teamwork skills. Education: Bachelor’s degree (or final-year student) in Business, Engineering, Computer Science, or a related field. Demonstrated interest in product management, operations, or customer suppor Gender: Any Seniority Level: Expert |
Qualifications |
متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام، رزومه خود را ارسال نمایند.